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Any order in NIC.UA can be renewed within 28 days after its expiration date.

If more than 28 days have passed since the expiration date, the order is closed.

Even if the order has already been closed, in most cases your site files can be restored.

There are two options:

  1. Restoring the order for further renewal
  2. Creating a new order and restoring files into it from a backup

Restoring the order for further renewal

Try to place a new hosting order for the same domain. If you receive a message that hosting for this domain already exists, then your hosting account has not yet been removed from the hosting server.




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In this case, we can simply restore it for further renewal.

To do this, email us at support@nic.ua. In the request, please specify the domain name for which you want to restore hosting.

Creating a new order and restoring files from a backup

If the order is successfully added to the cart, then your hosting account has already been deleted from the hosting server. In this case, we can check if a backup copy of your hosting is available.

To do this, email us at support@nic.ua, and specify the name of the main hosting domain or the hosting order number from the "Hosting Archive" section.

Backups are usually stored for several months. If the backup copy of your account is still available, we will be able to restore all data into a new hosting order.

After that, you will need to redirect your domain to the new hosting order.