How to organize effective remote work
Remote work has become the new norm for us. Almost every company now offers its employees a flexible, fully remote work arrangement or delegates some functions to outsourced professionals. This arrangement has its undeniable advantages: it allows for the recruitment of talented specialists, no matter where in the world they are located, and provides comfortable working conditions for employees during quarantine.
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Organizing remote work—bringing together a group of people in different locations into a cohesive, productive team—is a challenging task, but crucial to a company's success.
The lack of a shared workspace creates a number of challenges and risks associated with remote work that don't exist in traditional workplaces:
- lack of ability to fully control the work process while away from the team;
- risk of failure to meet deadlines;
- difficulties in maintaining corporate culture due to the lack of personal meetings with employees.
Companies' ability to adapt to the unique characteristics of a virtual office plays a vital role in maintaining a positive work environment and productivity. Understanding the unique characteristics of remote work and being able to leverage them is key to success. Here are some key points to help ensure effective teamwork.
1. Ensuring communication
When working remotely, teams lose the opportunity for daily face-to-face communication, so it's important to establish effective virtual team communication channels to avoid misunderstandings on both professional and personal matters.
It is necessary to choose a convenient option for team communication for everyone –Zoom, Skype, Google Hangouts, Slack, HipChat or others, and train employees in the specifics of using these programs.
In addition to corporate communication channels for professional discussions, you can create chats for informal employee interaction. Informal chats help create a friendly atmosphere and bring the team together.
When working remotely, it's advisable to hold team-building events for the team every 3-6 months. It's important that remote employees feel like they're part of the team, despite the physical distance.
2. Organization of the work process
For a well-coordinated remote team, a strict and clear workflow coordination system is essential. At the same time, it's important not to overdo it, as a lack of direct oversight often pushes team leaders toward micromanagement, meticulous time tracking, and forced discipline. Instead of focusing on attempts to establish strict control over team members, it's better to shift the emphasis to tracking results.
The main thing is the result, not control of the activity
Remote work allows employees to organize their work in the way that suits them best. It's better to give them this freedom than to force them to adhere to a rigid schedule. This is especially true for international teams with different time zones.
Focus on meeting deadlines and breaking down the workload into smaller pieces until you develop trusting and reliable relationships within the team.
Short-term tasks
To ensure team members have clear and unambiguous tasks, the workflow is broken down into so-called sprints. Although this method was primarily designed for software development, it is effective for managing any remote team.
A sprint is a short period of time during which each team member must achieve specific goals set by the project manager. At the end of the sprint, employees report on their completed tasks.
Planning and analysis
Planning and analysis are essential when working remotely. Each sprint begins with a planning meeting, where the manager outlines their vision for what tasks need to be completed and when they should be completed. This is then discussed with team members, and an informed decision is made.
Each sprint ends with a retrospective meeting where the results are summarized and new tasks are planned.
Daily meeting
To discuss work progress and maintain momentum, it makes sense to hold daily online meetings. These meetings are held at a specific time and are mandatory for all participants. Each team member is given a few minutes to report on completed tasks and set plans for the day.
This method encourages each participant to analyze their work efficiency and plan their time and workload correctly.
Tools for organizing and tracking workflow results
Organization is a crucial element of remote work. To ensure smooth teamwork, it's essential to select the appropriate tools, software, and task tracking systems.
Jira, TrelloAndBasecamp– the most common project management tools for remote teams.
Google Drive, Google Docs And Google Spreadsheets, DropBox– popular for sharing and managing documents and files.
Mode Serpstat Team ManagementAllows you to evaluate team performance, set plan limits, manage checklists, receive reports, and control personnel.
Asana– a mobile and web application designed for collaborative project work without email. It allows you to track tasks, deadlines, and any type of productivity.
3. Corporate culture and increasing staff motivation
Corporate culture—the system of values and beliefs, as well as the behavioral patterns adopted within an organization—is a crucial element of any company that values and cares for its employees. It's crucial to ensure that employees feel valued, understand the company's goals, and are appropriately rewarded. A well-established corporate culture is one of the best tools for teamwork, inspiring people and enabling them to work with greater enthusiasm.
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