Benefits of an Instagram Business Account
For business owners, maintaining an Instagram account can seem like a waste of time. Selfies, . . . And nothing that would drive traffic to a business selling goods or services. This is a misconception. The experience of many companies promoting their businesses on Instagram shows that this platform can be very useful when used correctly. Sign up and immediately switch to a business account – it offers numerous advantages for running a business.
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What is a business account on Instagram?
Business accounts first appeared on Instagram in 2016, but have gained particular popularity in recent years. Today, over 25 million companies use this profile type, and over 2 million advertisers pay to promote their brands, products, and services.
A business account on Instagram allows you to:
- add relevant information about your company: location, company website address, phone number, opening hours;
- View metrics for posts, stories, and promotions in real time;
- Get information about subscriber demographics: location, age range, gender.
Business account capabilities allow you to run advertising campaigns for your brand, products, and services directly within the app, while customers can contact the company via direct message buttons and click a link directly to the company's website.
What does Instagram business account analytics provide?
The most significant feature of a business account is the ability to receive accurate information about your followers' reactions to your publications, and analyze the effectiveness of advertising campaigns and other activities.
An Instagram profile essentially becomes a second website for a company, so it's important to understand people's behavior patterns and the most effective ways to engage with them. This information can be found in the "Stats" section, which appears when you connect a business account, and sometimes simply below the content you've published.
The information in this section allows you to track general account metrics: reach, user interaction with content, information about subscribers and published content.
- Reach shows the number of unique accounts whose owners have seen any of your profile posts, stories, or IGTV videos. Reach differs from impressions in that impressions can include multiple views of a post from the same account.
- Content engagement shows the total number of interactions with your posts, stories, and IGTV videos over the selected period.
- By tapping the total number of followers, you can see information about the account's audience: countries of residence, age groups, gender, number of followers and unfollowers, days and times of peak activity, and other parameters. Using this information, you can choose the best time to publish content.
- The "Content" tab shows the number of posts over a specified period, views, and user reactions. Content interaction can be categorized into four types: likes, comments, shares, and saves. These metrics will help you determine what your audience values and how best to engage with them.
Once you've connected your business account, you'll notice that a "View Statistics" and "Promote" button has appeared under each published content. Particularly popular posts are highlighted with Instagram alerts. This information can be useful when choosing content to run ads on, as well as for understanding which types of posts resonate with your audience.
Using the "Promote" button, you can launch promotions to attract additional audiences. To do this, you need to link your account to your Facebook page and add a bank card or PayPal to pay for official advertising.
You can also track your advertising campaign results in your profile using the "Promotion Clicks" button. It allows you to see the percentage of users reached, gender differences, campaign budget, and more.
How to connect a business account?
The good news is that you can set up a business account absolutely free and with minimal time and effort. To do this, simply:
- Create an Instagram account for your business if you haven't already.
- Find the three stripes in the upper right corner of the screen, go to Settings, and select the “Account” section.
- Select the blue line that says "Switch to a professional account." Sometimes this line is located directly under the "Settings" section.
- Scroll through several pages describing the benefits of a business account and reach the category selection: "Author" or "Business." Next, you can select a more specific category, which will determine your page description and analytics tools. The names are self-explanatory: the first option is suitable for people writing on various topics and wanting to develop a personal brand, while the second is for brands, stores, companies, and service providers. You can always change the category by going to the settings. If you select "Business," the category name will be displayed on the page by default; in the "Author" category, you can choose whether to display the information to readers.
- Add company information: description, contacts, addresswebsiteCompany information, location, and business hours. Keep in mind that by providing this information, you make it visible to anyone visiting your page.
For whom is the "Business" category more suitable, and for whom the "Author" category?
The "Business" category would be more suitable for the pageonline store, coffee shop, restaurant or beauty salon – for businesses that need to promote their products or services.
The "Author" category is suitable for people looking to develop their personal brand, influencers, public figures, and anyone who creates useful and engaging content and aims to expand their readership. It's a kind of personal business profile.
Visually, these two profile types are virtually identical. The difference from the basic user page is the presence of a category and a contact button, while the "Business" category will also feature a "contact" button and an address bar where you can enter your business location and any other important information.
The presence of buttons, as well as adding an addresswebsiteAdding a company's name to your profile simplifies communication with clients. Using the buttons, you don't have to copy the phone number; you can simply click "Call," and the number will automatically appear on your phone screen. This increases the chances that clients will contact you.